Effective Date: July 27, 2026

At Beyond Untold ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a booking, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

* Full name
* Email address
* Phone number
* Postal address
* Emergency contact details
* Date of birth (where required)
* Passport or identification details (only when necessary for travel bookings)
* Payment and billing information

Non-Personal Information

* IP address
* Browser type and device information
* Operating system
* Website usage data
* Cookies and analytics information

2. How We Use Your Information

We use your information to:

* Process bookings and payments
* Confirm reservations and provide travel services
* Communicate regarding your bookings
* Respond to inquiries and customer support requests
* Send important travel updates
* Improve our website and customer experience
* Prevent fraud and enhance website security
* Comply with legal and regulatory obligations
* Send promotional offers and newsletters (only if you have opted in)

3. Cookies

Our website may use cookies and similar technologies to:

* Remember your preferences
* Improve website performance
* Analyze visitor behavior
* Personalize your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

* Hotels and accommodation providers
* Transportation providers
* Activity operators
* Payment gateway providers
* Government authorities where legally required
* Technology and website service providers assisting in our operations

All third parties are expected to protect your information and use it only for the intended purpose.

5. Payment Security

Payments made through our website are processed by trusted third-party payment service providers. Beyond Untold does not store your complete credit or debit card details on its servers.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

* Provide our services
* Fulfill legal and accounting obligations
* Resolve disputes
* Enforce our agreements

Once no longer required, your information will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

* Access your personal information
* Request correction of inaccurate information
* Request deletion of your data
* Withdraw consent for marketing communications
* Request information about how your data is processed

To exercise these rights, please contact us using the details available on our website.

9. Third-Party Links

Our website may contain links to third-party websites. Beyond Untold is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 18 without the consent or supervision of a parent or legal guardian. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on the Beyond Untold website.

By using the Beyond Untold website and booking our travel services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.